T1
NOC page, ping, SNMP and dashboards.
US$200a month
R3,500 a month, excl. VAT
US$2,000 a yearTwo months freeR35,000 a year, excl. VAT
- Servers
- 1 server
- Probes
- None
- Targets
- up to 500
- Endpoint agents
- up to 10
Pricing
Pick the modules. Size it to your network.
FishEye runs on your own servers. A plan sets which modules you get and how large a network it covers. Pay monthly, or pay for ten months and get twelve.
Plans
T2
Everything in T1, plus path visualisation: every hop, and the route history from each probe.
US$500a month
R8,500 a month, excl. VAT
US$5,000 a yearTwo months freeR85,000 a year, excl. VAT
- Servers
- 1 server
- Probes
- up to 5
- Targets
- up to 2,000
- Endpoint agents
- up to 100
T3
Everything in T2, plus flow monitoring: what your routers report about who talked to whom, and how much.
US$1,000a month
R16,500 a month, excl. VAT
US$10,000 a yearTwo months freeR165,000 a year, excl. VAT
- Servers
- 1 server, or 2 and a witness for high availability
- Probes
- up to 20
- Targets
- up to 10,000
- Endpoint agents
- up to 1,000
T4 Custom
For a network larger than T3, or one that needs special terms.
By quote
Tell us what you run and we will price it.
- Servers
- To suit
- Probes
- More than 20, if you need them
- Targets
- More than 10,000, if you need them
- Endpoint agents
- More than 1,000, if you need them
Prices are in US dollars. South African buyers are quoted in rand instead, excluding VAT, with VAT added where it applies. The rand list is fixed and reviewed once a year, so your invoice does not move with the exchange rate. Monthly is the default. A year is paid up front.
Every plan includes
The same checks, at every size.
- Every setting is yours. Each target, device and alert rule is set up on its own: check every minute by default, or every 10 seconds on the links that matter, with traceroutes as often as every minute. Your plan never limits them.
- Flow volume is not metered. On a plan with flow, the licence does not charge or cap by how many records your routers send.
- Updates and the customer portal. Included for as long as your licence is current.
Questions
The small print, in plain words.
What are the server, probes and endpoint agents?
The server is the machine FishEye runs on. A probe is a small agent on a Linux machine at another of your sites that pings, checks and traces from there, so you see your network from more than one place. An endpoint agent is a small service on a Windows or Linux computer that reports what that computer sees: its gateway and FishEye round trips, its Wi-Fi, and checks to the services its user relies on.
What counts as a target?
A target is one device FishEye polls over SNMP, or one check it runs, such as a ping, HTTP, DNS or path MTU check. A check counts once, however many probes run it. Devices found through a UniFi controller do not count.
What happens when I reach the limit?
Adding a target past the limit is refused, with a message that says so. In a bulk import, the rows past the limit are marked as such and the rest are added. Nothing that is already running stops. Endpoint agents work the same way: past the limit, a new agent cannot enrol, and revoking an agent frees its place at once.
What if I move to a smaller plan and I am over the limit?
Nothing is removed or switched off. You cannot add targets until you are back under the new limit.
What happens if my licence lapses?
A banner warns you, and a 30-day grace period starts. After that, settings and updates lock until a new licence is installed. Monitoring, alerts and sign-in keep working, so when you renew there is no gap in your history.
Monthly or annual?
Monthly is the default. Annual is paid up front at ten months’ price, which is two months free. Either way, the licence is a signed file your server checks itself, with no call to us.
How does VAT work?
Rand prices are for South African buyers and exclude VAT. VAT is added on the invoice where it applies. Everyone else pays the US dollar price.
Does the flow module change my routing?
No. FishEye does not change your routing; it watches it. It reads the flow records your routers send, and its collectors never write to a device. It never announces, filters or steers anything.
What is T4 for?
T4 is for a network beyond T3: more than 10,000 targets, more than 20 probes, more than 1,000 endpoint agents, or terms of your own. It is priced by quote. Talk to us and tell us what you run.
Not sure which plan fits your network?
FishEye is made by Layer 10. Tell us what you monitor today, and we will say which plan covers it.